After our initial phone call, and we have mutually agreed to move to the next phase in the process, we schedule an in-home consultation.

The consultation is a very important first step. We take the time to get to know you, understand your lifestyle, your needs, your desires, your style, your vision and your goals by asking the right questions. We also take the time to explain the value that we bring to your project. How we will resolve the challenges you may be experiencing with your current space.

The consultation is also a work session where we determine project scope, project timeline, project budget and assess feasibility.

We provide ideas and guidance for your project and an overview of what you can expect during the design process – How we handle the design and research, how we work with contractors and trades, how we manage the products through to installation and how we communicate during the process.

After careful assessment of your needs and the time and resources required to deliver a successful result have been evaluated, we prepare a detailed Design Fee Estimate Proposal and Agreement for your review. This document details the scope of work for the entire project, our design intent and goals, the estimated design fee, the payment terms, the estimated timeline, and the terms and conditions.

The Fee Estimate Proposal And Agreement is approved and initial advance on our design fee received to signal the start of the project.

Please note that the Design Fee Estimate Proposal is not the same as the Design Plan or Design Presentation. The design plan and presentation is developed after this document is signed and the advance on design fee is paid.​

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This is an exciting part of the process. The initial concepts we discussed with you at the consultation are starting to take shape and develop into a full design plan. This is where we draw on our vast skills and resources that will answer your needs and solve the challenges and limitations of the space.
We develop these concepts through a thorough plan review, creating renderings, sketches, elevations, and color schemes.
We also source all materials, fixtures and furnishings.
During this step we are happy to work with the trades people you hire to gather quotes and estimates which we can include in the initial budget, which is also developed during this step.

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The big day! This is when items are installed and styled for a beautiful and inspiring finish. Installation is typically done in one day or two days.
This is also the exciting moment when we walk through the finished space and point out all the features and benefits of each item, discuss how to care for each piece and any warranties available.
The walk-through may happen on the same day of the reveal or on a separate day. Although we strive for perfection, mistakes or accidents can happen. The final walk through is where you get the chance to point out any deficiencies observed – Items like a small splash of paint on the floor, missing dresser knob, a small rip on a pillow etc. Items that could have easily been missed during the exciting moment of the reveal